Gus
Seller of 15 Hodel Street, Hermit Park
Excellent Experience
Lisa was very helpful from the first time we met her at an open home. She was able to come to our house and provide us with an valuation which we were then able to sell for.
Jess
Seller of 15 Hodel Street, Hermit Park
Honest and passionate
Lisa is incredible. She is a rare find amongst agents we’ve met. She’s honest and provided exceptional service. The process was so fast and stress free. Lisa took care of everything, she has great advice and we hope to work with her and Olivia again in the future.
Summa
Seller of 23A Railway Avenue, Railway Estate
Lisa & her team went above and beyond in the sale of our house. Highly recommend.
Jane
Buyer of 23A Railway Avenue, Railway Estate
Having only arrived in Townsville only just over a month now it was very daunting trying to find a house. But while I was in Melbourne I saw an ad for Ray white Townsville with Lisa Turner promoting a house for sale. So on arrival called Lisa, she was easy to speak to about what I was looking for. Less than a week later I had put in a bid on a house. I would like to thank Lisa for her professionalism and always ready to go above and beyond so that her clients are happy.
Thanks again Lisa
Veronica
Buyer of 276 Dalrymple Service Road, Vincent
Lisa and Olivia made the process of purchasing as easy and painless as possible. They were a joy to work with.
Mario & Jelena
Seller of 1593 Riverway Drive, Kelso
Great service
Lisa was great to work with, she is very knowledgeable and helpful. Nothing was to much trouble and answers all questions efficiently. Would highly recommend her.
Brodie
Seller of 22 Chandler Street, Garbutt
Lisa was informed, ontime and delivered on all promises, if not exceeded them.
Mick
4 Jondaryn Court, Annandale
Thoroughly Professional.
Lisa was outstanding throughout the whole process of selling our house. I would definitely recommend her to anyone wanting to buy or sell.
Annette and Jeffrey
57 Sanctuary Drive, Idalia
Seamless interactions
Lisa and her assistant Olivia were extremely helpful and accommodating. Scheduling inspections was no hassle; answering our questions happily; trying to make sure everything possible was in place for a smooth signing of contract and settlement. They were always on time, updated us regularly and checked in with us.
Review submitted by Annette & Jeffrey (Buyer) on 15 Jan 2024
Karen
Buyer of 20 Flowers Street, Railway Estate
We were lucky enough to meet Lisa at an open house recently. We had relocated from NSW and was finding the whole buyers market overwhelming. Lisa informed us of several houses that were shortly coming up for sale and she managed to negotiate the house we bought before it went to market. She also negotiated a quick settlement and we moved in quicker than expected.
We would highly recommend Lisa and the team from Ray White.
Domenico and Tracey
Seller of 13 Berrigan Avenue, Annandale
Professional and Knowledgable
I found Lisa to be very professional, knew her stuff extremely well. We were well advised from the start and she was very receptive to our questions and concerns.
Nguyen
Buyer of 13 Berrigan Avenue, Annandale
Excellent communication
Lisa has been an excellent agent to collaborate with right from the beginning. She provided us with an honest assessment of the property, enabling us to make informed decisions. Throughout the offering process, she kept us well-informed and assisted us during the contracting phase, leveraging her extensive experience to work seamlessly with the conveyancer, coordinate timber and pest inspections, and liaise with the bank. Our overall experience has been exceptionally positive, and we wholeheartedly recommend her.
Vincent
Seller of 66 Ireland Street, Oonoonba
Professional and Tenacious
Lisa provided us with fantastic industry advice from the initial contact, which meant we were able to maximise our return on investment in preparing our property for sale. Together with her team our enquiries were always responded to quickly and nothing was ever too much trouble. I felt that Lisa was working for us to get the best price she could and explored all avenues to do this. She worked with prospective buyers helping them with her industry knowledge and bank of reliable tradies to get our sale over the line. This is my second time dealing with Lisa, the first when my daughter purchased her home and this time selling our rental property, and can say ‘hand on heart’ that Lisa is an absolute pleasure to deal with, is realistic and honest and works to get the best that she can for you. We would highly recommend Lisa to anyone looking for a go to agent in Townsville!!
Alec
Buyer of 22 Chandler Street, Garbutt
Great experience
Purchased my first home and Lisa made the whole process stress-free and easy. Lisa was very informative and helpful throughout the way.
Hailey
Buyer of 26 Texas Road, Jensen
Lisa exceeded our expectations, making the process smooth and efficient!
Lisa and her team provided exceptional customer service. She was responsive in her communication and gave us clarity in the process as we purchased our first home. Whilst unable to be present and needing to buy the property remotely, Lisa ensured we were informed each step of the way.
Melvin
Buyer of 6 Lakeview, Kirwan
Heartfelt thanks for guiding me through the home-buying journey. Your expertise, dedication, and friendly approach made the process seamless. I’m grateful for your support and thrilled with my new home!
Densie
Seller of 6 Lakeview Court, Kirwan
Four Houses Sold
Lisa has sold 4 houses for us over 6 years and despite living in another state we have always been able to trust that Lisa has done her very best by us working professionally and quickly. Lisa has gone above and beyond for us by arranging great tradesmen to complete jobs and bring the house up to a good standard as we weren’t there ourselves. If we had other houses to sell we wouldn’t look at anyone else… straight to Lisa Thanks for everything you’ve done Lisa.
Tracey
Buyer of 159 Boundary Street, Railway Estate
Honest and friendly
We went to a few open homes but just couldn’t click with the agents, that is until we met Lisa. Lisa was approachable, friendly and happy to answer questions honestly and openly. She is someone we found felt like she was an old friend and we had many a laugh with. Without a doubt Lisa was a good part of the reason we bought the house we did as we felt like everything connected, she made the process so easy. It has been a long time since we last purchased a home and things have certainly changed a lot in that time, the advice we received from Lisa was spot on and helped make the process run smoothly.
Corrina
Seller of 9 Richmond Street, Hermit Park
To Whom it May Concern
When I eventually made the tough decision to sell my investment property, which used to be the family home, it was not hard to choose the agent that I decided to use. I knew Lisa through a friend and knew how much she loved her role in the real estate industry and how passionate she was about everything that she did in life!
After a disastrous experience with my tenants there was a lot of work to do on the property before we could even take it to the market. Lisa sourced the right people to get the property ready to sell and 6 weeks later she had a contract on the house- yay! Oh not so yay, the buyers finance was not approved, but as always working for her client Lisa assisted the buyer in exploring new finance options so that both of us could get the best outcome! Eventually with finance approved and building and pest also approved the contract went unconditional. I must admit I still had my heart in my mouth until settlement day, but Lisa was there for me the whole way through my journey and reassured me that everything would go ahead!
So here I am, happy to move onto my next stage in life happy and hopefully a happy new buyer in my old property! Thank you Lisa for holding my hand through a very emotional time, without you I might not have got the outcome I wanted. I truly could not be happier with the decision I made to have you on my side, and if anyone is in two minds whether to sell or not, just have a chat with Lisa and see what she can do for you – you never know she might just change your life too!
Peter & Narelle
Sellers of 5 Fry Street, Belgian Gardens
Dear Lisa,
We would like to thank you for helping us recently sell our family home and two investment properties in Townsville, one in Railway Estate and the other Garbutt.
Your excellent service, frequent communication, professionalism and dependability, made the sale process so much easier for us.
You were highly organised, quick to return calls, responded to our enquiries and concerns, advised and referred us and ensured that all the necessary paperwork was in order.
Your attention to detail as well as your knowledge of the Townsville market assisted us in understanding what people were looking for in a home. You gave good guidance and respected our wishes and decisions.
Lisa, it is no exaggeration that selling real estate can be stressful but the support you gave us went above and beyond.
For all of those reasons we unconditionally recommend you and your services to anyone who is interested in buying or selling a home.
D. Errington
Sale of Barcelona Street
Our family would like to express our appreciation for the commitment on your behalf with respect to the marketing and consequent sale (in three weeks) of our mothers house in Kirwan.
During our dealings with you Lisa, you displayed obvious motivation to achieve a good outcome on our behalf, keeping us informed at all times whilst conducting yourself in a professional manner. Your enthusiasm is infections and it is our opinion that your bright out-going personality is a huge incentive to prospective clients. Thank you so much Lisa for all your hard work…we would gladly recommend your service to anyone needing a committed Real Estate Agency.
Bill and Darlene
Sellers of Summerfield Street
Lisa was recommended to us by friends, after they their selves had sold their property with Lisa. They were astute friends that we respected.
At times when we thought do we really want to go through the sale process of preparing “Our Home” for Open House and preparing for “ mid-week Inspections” We felt at the time we had a lot going on professionally outside of our house sale to manage.
Thankfully though and moving forward within a short time frame, our home was sold swiftly, efficiently.
We and our friends have one word for Lisa, ”tenacious”, for being able to sell Our Properties so swiftly, and yet, so considerate to all our needs at all times.
We finished up with an amazing result, even in challenging times.
Catherine
Purchasers of Halstead Street
I had the pleasure of purchasing a property through Lisa Turner from Remax earlier in the year (2016). The property I purchased was a “fixer upper” which was not something I had considered when looking to buy. After months of looking I stumbled across the property and instantly saw the potential of the property, needless to say though it was not a confident purchase but one I am very glad that I made.
Throughout the sale I was constantly amazed by how flexible, accomodating and honest Lisa was, any question I had about the property Lisa would respond to with complete and utter urgency and if she did not have the answers straight away I had every confidence that she would get me the answers as quickly as possible, Lisa stopped by my house on numerous occasions and sometimes at very short notice on my part. Throughout settlement there were requests of council and the previous owner of plans which Lisa tracked down, some of the plans were not so easy to track down but Lisa did it and I had every confidence that she would. Lisa actually obtained the plans from council before I could get to the council and dropped copies to my house within a few hours of council releasing them. Lisa would utilise and coordinate her own contacts to provide quotes for work on the house to give me an idea of the costs I would be exposed to – she would meet them onsite and I am yet to source a better price on what her contacts have provided.
On the day of handover Lisa ensured that the property was handed over in a clean state and I am sure if she physically was not at the house to ensure a positive handover that I definitely would have had another big job on my hands
Post settlement I still have had to contact Lisa about details of the house and she still continues to answer any questions I have with urgency in the dealings with the previous owner. Lisa made what was initially a daunting purchase as easy as possible and I am sincerely grateful for the support she provided.
I firmly believe that between negotiation, settlement, handover and post handover of my property that most agents would have been very tested, but not once did Lisa falter, let me down or show any frustration – I consider her to be a true professional in her field.
I have recommended Lisa to buyers and sellers on numerous occasions since purchasing my property and I will continue to do so as long as she is in the industry
Zac, Rose and Baby Sam Cobb
We are happy to be a reference, to provide a testimonial to assist people in feeling confident that you are an absolutely amazing real estate agent. As you know, a friend of mine encouraged me to enlist your services for the sale of our house because she had such a positive experience with you, and the same proved to be true for us. You work very hard for you clients while maintaining a friendly approach, you kept us informed every step of the way, and it was always easy to get in contact with you. From marketing to open houses to contract and settlement, you exceeded our expectations. Thank you again for everything you’ve done!
Kent & Julia Druery
We have very recently had the pleasure of working with Lisa Turner from Re/max Excellence in Townsville, with the sale of our home.
We had to relocate due to work commitments, and therefore had some time restraints put on us with the sale of the property. Lisa worked tirelessly to ensure we not only got the best possible price, and the highest achieved for our area, but that everything went smoothly all the way through to settlement.
We would have no hesitation in referring them to anyone looking to sell their home, as she does provide a service above any expectations.
Roslyn and Graham Burgess
Graham and I interviewed several companies when we wished to list our property. We felt comfortable with you from our first meeting. At no time did we ever reflect on the merits of this decision.
This is a difficult market. Our property sold in an extremely quick period at a price that made us happy. I commend you on your effective communication, honesty, trust, passion and dedication. I would recommend you to anyone wishing to purchase or sell a home.
Once again, sincere thanks. Wishing you all the best.
Gary & Chris
We, Gary & Chris Dalrymple recently purchased a property through Lisa Turner at Re Max Townsville. I found her to be very helpful throughout the whole pro- cess of the purchase and even after settlement. Any request made during the pro- cess was attended to in a prompt and professional manner. We would have no hesitation in either using her services again or recommending her to future, perspective clients.
Maseesee (Mase) Solomona
My wife and I recently purchased our new home with Lisa Turner from Remax realtors. We found Lisa to be informative, flexible, and approachable.
Purchasing a home is very daunting, however, with Lisa this process was made easy through her knowledge and experience of the real estate industry.
Lisa kept us informed regularly in every aspect of the process either face to face or by phone and made us feel at ease and supported.
I have no hesitation in recommending Lisa to anyone in the buying or selling of property.
Monica on behalf of seller
I would like to acknowledge the efforts Lisa made when selling my very elderly father’s house. Lisa was understanding of the limitations his frailty caused and made sure she called in to his aged care residence regularly to keep him up to date with the progress of his sale. She also kept in touch with my husband and I so we could clarify anything necessary with Dad. Lisa was always caring and professional in any meetings with our family and I would recommend her to anyone wishing to sell a property.
Michael Crouch
I would like to acknowledge the efforts Lisa made when selling my property in Townsville. I am based in Singapore so not local to Townsville. We needed some minor repairs and painting completed which Lisa arranged for us and managed. Then we wanted to put some dress furniture in the property to make it look good for sale. Lisa arranged this as well. Lisa kept us continually informed as to the number of viewings and level of interest and negotiated well with the ultimate buyer. Throughout the settlement process Lisa remained involved and kept the process moving forward continually. I would have no hesitation in recommending Lisa as the agent to sell your property.
